- Working in IT doesn't mean you know everything.
- Working in IT doesn't mean you can't make mistakes.
- Working in IT does not automatically make you an expert on how a memory module works, or for that matter what it is compatible with.
- If you really are good at trouble-shooting hard-ware, then please do. Really. I promise, I won't be the least upset if you do.
- Don't tell me you know more about this than I do. If you did, you wouldn't have called in the first place.
Thank you.
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